Technical Support

We offer a wide range of support services for our clients - ranging from site analysis and maintenance, to module programming and back-end support.

All Web Support Services Include:

Technical Audit

A technical audit allows you to identify any technical deficiencies, such as hosting, coding errors, and more. Your site will be thoroughly tested to identify any weaknesses, these tests include: site appearance in different browsers, Site and page loading speeds, checking for broken or missing links, quick search and results testing, and more. You will receive a report along with recommendations on how to improve the technical characteristics of the site. Identifying and improving early will definitely help to avoid serious issues in the future!

Updating Your Site.

It's a well known fact that time affects everything, even websites. Every so often, a site requires some slight updating and renovation. Updating a site may include adding new design elements or modules (eg. forum, image gallery, blog). You may also consider redesigning a current style or theme for your site, develop new graphic elements; make tweaks to improve site performance, and adjustment of site code to correct errors.

Site Maintenance.

Without maintaining a site, issues can arise that may cause site performance to falter. A major issue that could happen would be a server crash, which could potentially cause data to become lost or corrupted. By regularly maintaining your site, you are insured that your site will run continue to run smoothly and that your data is kept safe. We offer continuous support to all our clients, from routine check-up’s to data backup. All work is carried out by our qualified support staff.

Other Services

CMS Installation

Once a content management system has been created, it will need to be properly configured to your server for it to begin working. Instead of dealing with the hassle and headache, our experienced team will have your CMS up and running in no time. This way, you can stay focused on your business without having to worry about any technical issues!

Installing New Modules

If you already have a CMS set up, but feel that there is something missing, we can easily add any desired functionality. These can include a catalog, feedback form, message boards and more!

Design Optimization

The appearance of your site should be concise, functional, and correspond to the content. Optimizing a website design will help to bring web resources into accordance with these requirements.

Copywriting and Translation Services

Without correct, well-written and structured text and information, you may find it difficult to deliver your message to your customers. We offer copywriting and translation services for any web or print based project. Our experts have experience in translating any material in various languages.